Ordering & Other Biz Stuff

Guarantee, Terms & Conditions

All in stock or standard production items are sold as "satisfaction guaranteed or money promptly refunded". There is a 5 day inspection policy. If you are not pleased with the item it must be reported within 5 days after receipt or it is considered sold. These items are sold as satisfaction guaranteed or money refunded less shipping and handling charges.

NOTE ON GUARANTEES: Items that are custom and handmade to order such as the Knights Cross and the Oak Leaves Folder Sets or custom made documents are items that have been especially made for a particular client. These items are not subject to our standard refund policy. While our custom work is done to the highest standards possible and are historically accurate, discrepancies between the manufacturer and the client may occur depending on different historical points of view. In the case of a custom made product not meeting a client’s expectations please contact us so we may discuss and hopefully resolve this matter.

Payment & Shipping

There is a minimum charge of $2.00 for insured mail. If you don't want insurance, please advise. We are not responsible for the loss of uninsured parcels.

All prices are in US Funds plus shipping and handling charges.

Payment is by:

• Western Union, International Money Order, Certified Check, Bank Draft and other forms of payment are also possible. Please email for details.

Place an Order:

Please fill out the form below to place your order. Insert the 'product codes' of the items you wish to purchase in the space provided. The symbol * denotes required fields. We will confirm each order prior to delivery.